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How To Access And Download Your Course Certificates

How to find and download your course certificates, and how to get the name on one corrected.

Written by Vladimir Kouznetsov, EA, CFP®

Overview

This article explains how to find and download your course certificates from your Adviser CE account, and what to do if the name on one is wrong. Follow the steps below to quickly locate your certificates.

Step 1: Log In to Adviser CE

  • Click Sign In in the top-right corner of the page

  • Log in using the email address you used to enroll in your courses and the password you created during enrollment

  • Click Sign In

Once logged in, you will be directed to your User Dashboard.

Step 2: Open Your Account Settings

  • In the top-right corner of the dashboard, locate your profile name

  • Hover over your profile name to open the dropdown menu

  • Select My Account from the dropdown

Step 3: Navigate to the Certificates Tab

  • Within My Account, look to the left-hand menu

  • Click on the Certificates tab

This section contains all certificates associated with your completed courses.

Step 4: View and Download Your Certificates

From the Certificates tab, you can:

  • View your course certificates

  • Download certificates for your records or compliance needs

If the Name on Your Certificate Is Wrong

You cannot edit a certificate yourself. A certificate is a record of completion, so its details are locked — for security and to prevent fraudulent alteration.

To have one corrected:

  • Update your profile first, under My Account, so your name is recorded correctly

  • Email [email protected] and ask us to update the certificate, telling us the course and the correct spelling

  • Once we confirm the update, download the corrected certificate from the Certificates tab

Correcting your profile does not by itself change a certificate that has already been issued.

Tips & Best Practices

  • Check that your name and personal CRD number are correct on your profile before you complete a course — that is what the certificate is generated from, and it is also what your CE reporting to FINRA depends on

  • Download and save a copy for your personal records

  • Certificates are available any time after course completion

  • If you have already filed an uncorrected certificate with your firm, replace it after we issue the corrected one

Need Help?

If you have trouble logging in, accessing your courses, or confirming completion, please contact the Adviser CE support team for assistance at [email protected].

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