Overview
Link is optional. You do not need it to buy a course.
Link is a saved-payment service built by Stripe, the company that processes our payments. It stores your card once so you can check out faster next time, on Adviser CE and on any other site that supports it. It is not a separate company you owe money to, and it is not a subscription.
This article explains why it appears at checkout, how to use it if you want to, and how to manage or remove your saved details if you do not.
Why Am I Seeing Link at Checkout?
Because Stripe processes our payments, Link is offered alongside the other payment options. If you have used Link before on another website with the same email address or phone number, it may recognise you and offer to fill in your details automatically.
Seeing Link does not mean you have an account, and it does not mean you have to create one.
Do I Need a Link Account?
No. You can pay by credit or debit card, Apple Pay, Google Pay, Amazon Pay, or Cash App Pay without saving anything. See Payment Methods We Accept.
Link only saves you time on a future purchase. For a one-off course it makes no difference.
Saving Your Details with Link
If you do want to use it:
At checkout, enter your payment details and choose the option to save them with Link
Confirm your phone number when prompted — Link uses it to verify future purchases
Your details are stored by Link, not by Adviser CE
Using Saved Details
At checkout, Link fills in your saved payment details automatically
Confirm the code Link sends to your phone
Review the amount and complete the purchase
Managing or Removing Your Saved Details
Sign in to your Link account at app.link.com to add a payment method, update an existing one, or delete your details entirely.
Note that Link is not specific to Adviser CE. Changing or deleting a saved card there affects every site where you use Link, not just this one. Removing your details does not affect any course you have already bought.
Is It Secure?
Adviser CE never receives or stores your card details. They go directly to Stripe.
Link encrypts your payment information and is certified to PCI Service Provider Level 1, the highest level of security certification in the payments industry.
Link verifies purchases with a code sent to your phone, so a saved card cannot be used by someone who has your email address alone.
If a Link Payment Fails, or You See a Charge You Do Not Recognise
Which route to take depends on what the problem is:
Anything to do with an Adviser CE order — a failed payment, a charge you did not expect, a refund — contact us at [email protected]. We can see your order and resolve it. Do not start with Link for this.
Your Link account itself — you cannot sign in, you need to remove a card, or you want to close the account — contact Link Support.
For a declined payment generally, see Troubleshooting Payment Issues for Your Course Purchase.
Need Help?
If you have a question about a payment or an order, contact the Adviser CE support team at [email protected] with your order number.